Privacy Policy

1. Who we are

DaylyWork is a job-matching platform operated by Concientech IT Solutions LLP (LLPIN ABZ-4057), a limited liability partnership registered in India, with its registered office at B-1103, 11th Floor, Tower-B, Cosmos Golden Heights, Crossings Republik, Ghaziabad, Uttar Pradesh 201016, India.

In the language of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the information you give us — meaning we decide why and how it is used, and we are answerable to you for it.

We are a platform that introduces workers to employers. We are not your employer, not a labour contractor, and not a staffing agency.

You can reach us at daylyworkteam@concientech.com or on +91 93684 84086.

2. What information we collect

We only collect what is needed to build your profile and match you with work.

• Your mobile number. This is how you log in and how employers reach you. It is your identity on DaylyWork.
• Your name, city and locality.
• Your email address, if you choose to add one. This is optional, and it appears on the resume we generate for you.
• Your skills, the languages you speak, your education level and your work experience.
• Your age group, if you choose to give it. This is optional, and it is your own answer — we do not check it.
• Your confirmation that you are 18 or over and its date, when you give it. Section 11 explains when we ask.
• A short description about yourself, if you choose to write one. This is optional.
• Your profile photo, if you choose to add one. This is optional, and employers on DaylyWork can see it.
• Your intro video, if you choose to record one. This is optional, and employers can watch it.
• Your name as it is on your Aadhaar, your date of birth and the last 4 digits of your Aadhaar number, if you choose to verify your identity. This is optional. Employers see the name on your profile; if we set it from your Aadhaar, that is your name as on Aadhaar. They never see your date of birth, any Aadhaar digits or anything else from your Aadhaar. Section 7 explains how it works.
• Your resume — either a file you upload, or one we generate for you from your profile.
• What you write to us in Help & Support — the subject, the message, and anything you send later in the same conversation. We keep these so we can follow up on your issue.
• Basic technical information such as your device type and app version, and a code that lets us send notifications to your phone, used to keep the service working and secure.

3. How we use your information

• To create and maintain your worker profile.
• To show your profile to employers who are hiring for work that matches your skills and city.
• To show you jobs that suit you.
• To verify it is really you when you log in, using a one-time password (OTP).
• To verify your identity through DigiLocker, to check that you are 18 or over, and to check that the name on your profile matches the name on your Aadhaar, if you choose to verify. Section 7 explains how and why.
• To keep the platform safe — to detect fake accounts, fraud and misuse.
• To respond when you contact support or raise a complaint.
• To meet our obligations under Indian law.

4. Your consent, and how to withdraw it

We process your information because you have given us consent for the specific purposes listed above, and because it is necessary to provide the service you asked for. Under the DPDP Act, 2023 you may withdraw your consent at any time.

Withdrawing consent does not undo anything we did lawfully before you withdrew it. It does mean we will stop the future processing that depended on that consent — and if you withdraw consent for the core matching purpose, we will no longer be able to keep your profile visible to employers.

5. Who can see your information

This is the part most workers care about most, so we want to be direct about it.

• Employers on DaylyWork can see your profile — your name, city, skills, languages, experience and resume, and your photo and intro video if you add them — so they can decide whether to contact you about work. That is the whole purpose of the platform.
• Employers who can see your profile also see an “Aadhaar verified” badge next to your name, but only if you have verified and the name on your profile matches the name on your Aadhaar. Otherwise they see no badge and nothing else about verification. A missing badge means nothing, and it is not a warning. Employers see the name on your profile; if we set it from your Aadhaar, that is your name as on Aadhaar. They never see your date of birth, any Aadhaar digits or anything else from your Aadhaar.
• Employers can see your contact details when you apply to their job or when they invite you to one.
• We use service providers who process data on our behalf, such as our cloud hosting provider, Google, whose Firebase service delivers app notifications, and Meta, whose WhatsApp Business service delivers your login code. Our cloud hosting provider, Google and Meta may only use the data to perform that service for us. If you choose to verify your identity, Cashfree Payments, our verification provider, collects your Aadhaar details from DigiLocker for us (section 7 says how long it keeps them).
• We may disclose information if a law, a court, or a government authority validly requires it.
• We do NOT sell your personal data. We do not rent it, and we do not hand it to advertisers.

6. WhatsApp and your login code

We send your one-time login code over WhatsApp using Meta's WhatsApp Business Platform. For this, your mobile number is shared with Meta so the message can be delivered.

You can also create or update your profile by chatting with our WhatsApp assistant. Anything you send in that chat is used for the same purposes as information you enter in the app.

Never share your OTP with anyone, including someone claiming to be from DaylyWork. We will never ask you for your code.

7. Verifying your identity with Aadhaar

You can choose to verify your identity with your Aadhaar. This is optional. You can use DaylyWork and apply for jobs without it. We do not ask for your PAN or any other identity document.

If you choose to verify, the app first tells you what we will fetch from your Aadhaar and why, and asks you to tick a box to agree. It then takes you to DigiLocker, the Government of India's service for keeping your documents. You log in on DigiLocker's own page and approve sharing your Aadhaar details. Cashfree Payments, our verification provider, collects the details from DigiLocker and sends them to us. Cashfree has told us in writing that, by default, it deletes this data from its systems after 3 months, and that it deletes it sooner if we ask.

Nobody from DaylyWork will ask you for an Aadhaar number, a photograph of a document, or a payment to get verified. If someone does, it is not us — please tell us through Help & Support.

• What we keep: your name as it is on your Aadhaar, your date of birth, the last 4 digits of your Aadhaar number, whether the check worked (and, if it did not, why), the date, and whether the name on your profile matches the name on your Aadhaar. We also keep when you agreed, which wording you agreed to, and reference numbers for the check.
• What we never keep: your full Aadhaar number, your address, your gender, your photo, or any other document in your DigiLocker. Some of these can reach us along with the details we asked for. We throw them away the moment they arrive, and keep only the last 4 digits of the number. We never see your DigiLocker login, and we do not write your Aadhaar details into our system logs.
• Why we need it: The “Aadhaar verified” label tells employers that a real Aadhaar was checked through DigiLocker for this account. We use your date of birth to check that you are 18 or over. And if there is ever a complaint about a job you were hired for, our team can confirm who verified this account and answer it.
• If your Aadhaar shows you are under 18: we do not verify you. Your account is paused and will be deleted after 30 days. Straight away, we remove your profile, resume, photo and video, withdraw your open applications, close the invitations you have not answered, and delete what you wrote on your applications and invitations, your saved jobs and your old notifications. If you also post jobs from this number, we remove your business profile and close your job posts. If this is a mistake, write to daylyworkteam@concientech.com before the 30 days are up; you can show us a school certificate or birth certificate through DigiLocker. DaylyWork is only for people aged 18 or over (see section 11).
• What we keep if you are under 18: for those 30 days, your account number; the mobile number, name and email you signed up with; your confirmation that you are 18 or over; the result of the check, when you agreed and our reference numbers (never your Aadhaar details); what you wrote to us in Help & Support; your chat with our WhatsApp assistant, if you used it; and the code that lets us send a notification to your phone, so we can tell you the result. We also keep the employers' records that you applied, were invited or were hired, without anything you wrote on them, and, if you posted jobs, your closed job posts (without their full address and landmark) and any payment records. After 30 days we erase the account, except: the mobile number, name and email you signed up with, kept for 180 days (see section 8); a restricted record of the check, kept for 1 year; and the record of your consent, kept for 3 years. None of these holds your Aadhaar details.
• What employers see: only an “Aadhaar verified” badge next to your name. The badge is shown only when you have verified and the name on your profile matches the name on your Aadhaar. If the name on your profile is written differently from your Aadhaar, we set your profile name to your name as on Aadhaar so that the badge can show; you can change it back at any time, and the badge is then hidden. If you change your profile name and it no longer matches, the badge is hidden until it matches again. Employers see the name on your profile; if we set it from your Aadhaar, that is your name as on Aadhaar. They never see your date of birth, any Aadhaar digits or anything else from your Aadhaar. If you have not verified, or a check does not work, employers are not told — they see no badge and nothing else about verification. A missing badge means nothing: many genuine workers do not verify, and it is not a warning.
• Changing your mind: You can take back your permission (withdraw your consent) at any time. In the app, open your Profile, go to your identity verification, and tap “Remove my verification” — this takes effect at once. You can also ask through Help & Support, or write to daylyworkteam@concientech.com from your registered email or quoting your registered mobile number. We reply within 24 hours and act within 2 working days of confirming it is you, and never later than 7 days after we receive your request. Either way, we send you a confirmation when it is done, and employers no longer see the “Aadhaar verified” badge.
• The hiring note, and what we keep afterwards: When an employer hires you while you show as “Aadhaar verified”, we note that on the job record and keep that note for 3 years. If you remove your verification, we delete your name as on Aadhaar, date of birth and last 4 digits at once, remove that note, stop showing any badge, and send you a confirmation. The name on your profile stays as it is, even if we set it to your name as on Aadhaar; you can change it at any time in Edit Profile. If you delete your account, we delete and remove the same things when the account is erased at the end of its 30 days. In both cases we keep a restricted record — that a check was done, its result and date, our and our provider's reference numbers, and which hires it was linked to — for 1 year from that day. Only our compliance team can see it. We share it only if a court, the police or another government authority lawfully asks, or to deal with a complaint or legal claim about one of those jobs that is already open. Then we delete it.
• Your consent record: We keep a record that you agreed to and withdrew verification (date, time, language, the version of the words you saw, and our reference number for the check — never your Aadhaar details) for 3 years after you withdraw or delete your account, so we can show we asked you properly. When your account is erased, we add a coded form of your mobile number to that record (not the number itself), so we can find it if you ask us about it.

8. How long we keep your information

We keep your profile for as long as your account is active, so that employers can find you and so you do not have to fill everything in again.

If you delete your account, your profile is taken out of employer search straight away and the account is erased after 30 days. The law (IT Rules 2021, rule 3(1)(h)) requires us to keep the details you signed up with — your mobile number, name and email — for 180 days after that. We lock them away and use them only if a court, the police or another government authority lawfully asks. From 13 May 2027 we must also keep a restricted copy of your account records and logs for 1 year for the same purpose. Then they are deleted.

Everything else in your account is deleted or anonymised when the account is erased, except where another law requires us to keep certain records — for example to deal with a legal claim, a fraud investigation, or a lawful request from an authority.

If you start identity verification, we keep your verification record for as long as your account is active. If you remove your verification, it is deleted straight away. If you delete your account, it is erased when the account is erased.

The note we make when an employer hires you while you are verified is kept for 3 years. When you remove your verification or your account is erased, that note is removed; we then keep a restricted record of the check for 1 year and a record of your consent for 3 years. Neither holds any Aadhaar details. Section 7 explains both.

9. How we protect your information

• Our servers are in India. Cashfree, our verification provider, keeps its own copy of your Aadhaar details until it deletes them (see section 7).
• Connections between your device and DaylyWork are encrypted.
• Access to personal data inside our team is restricted to the people who need it to do their job.
• We log in with one-time codes rather than passwords, so there is no password of yours for anyone to steal.
• No system can promise perfect security. If a breach affects your data, we will notify you and the Data Protection Board as required by the DPDP Act.

10. Your rights

Under the Digital Personal Data Protection Act, 2023 you have the following rights. To use any of them, contact us using the details at the end of this policy.

• The right to know what personal data of yours we hold and who we have shared it with.
• The right to have inaccurate or incomplete information corrected or updated. Most of this you can do yourself from your profile screen.
• The right to have your personal data erased when it is no longer needed for the purpose you gave it for.
• The right to nominate another person to exercise your rights on your behalf if you die or become unable to act.
• The right to raise a grievance with us, and to complain to the Data Protection Board of India if you are not satisfied with our response.

11. Age requirement

DaylyWork is only for people aged 18 or over. Our website asks you once to confirm that you are 18 or over, and so do the versions of our app that include this question; this is your own declaration. If someone tells us that an account may belong to a person under 18, we contact the account holder. If the account does belong to someone under 18, we close it.

We may also check your age through the optional Aadhaar verification. If an Aadhaar check shows that you are under 18, we remove your profile, resume, photo and video and withdraw your open applications straight away, and erase the account after 30 days unless you show us it is a mistake (see section 7).

12. Cookies and analytics

On our website we use a small number of cookies and similar technologies that are necessary to keep you signed in and to keep the site secure. We use basic analytics to understand which features are used, so we can improve them. We do not use advertising trackers.

13. Changes to this policy

If we change this policy, we update the date at the top and tell you inside the app or by message, in your chosen language. If a change means we want to use your data in a new way that needs your permission, we will ask you first — we will not treat simply continuing to use DaylyWork as your permission.

14. Complaints about your data

If you have a complaint about how we handle your personal data, write to us at daylyworkteam@concientech.com or call +91 93684 84086. Please tell us what happened and what you would like us to do.

We aim to acknowledge your complaint within 24 hours and to resolve it within 7 days of receiving it.

If you are not satisfied with our response, you may also complain to the Data Protection Board of India once its complaint process is in force.